February 2009 - Assistive Technology Implementation in the Classroom |
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Assistive Technology Implementation in the Classroom: In this Issue... Once the AT is selected, technology implementation in the classroom is the next step and requires that the AT coordinator garner support from the AT team, school administrator and a student’s family. Training is included in this process, follow-up technical support arranged and a system for problem-solving structured so that the technology will remain operational even when the AT coordinator is not present. For all parties the most important aspect in the research, selection and classroom implementation of AT is a common education goal, a destination for which the AT coordinator and the classroom professionals – teachers and therapists – can aim and formulate a plan. Role assignments based on the plan are delineated and follow-up dates set. Each step toward effective classroom implementation is an exercise in consensus-building and support-gathering. There are no shortcuts. This issue examines the role of the AT professional in the selection and implementation of AT in the classroom. Matthew Press, MHS, OTR/L, ATP Speaks Mr. Press promotes Joy Zabala’s SETT framework – Student, Environment Task and Tool – with the teachers and therapists he works to help determine their students’ technology needs. Employing the SETT framework, however, requires time, effort and consideration, all of which can be in short supply among hard-pressed, time-starved teachers and therapists. [For more information on SETT, see Joy Zabala’s introduction to the FCTD’s online discussion of SETT at http://www.fctd.info/webboard/displayPerspective.php?id=472] “There are no shortcuts,” he asserts. “If the team lacks a clear idea about where they want to go curriculum-wise with a student then technology cannot be selected. Once the team teachers analyzes the standards they are working toward, the curricular goals for the year and the academic direction then we can consider technology-related solutions.” Mr. Press has practiced in the field of occupational therapy for the past ten years and has focused primarily on AT for six of the last seven years. He received his Masters in Health Science from the University of Florida and became credentialed by The Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) in June 2003. He is adjunct faculty, teaching courses in assistive technology at Northern Arizona University, AT Still University, and the University of Florida. He earned a B.S. in occupational therapy from Florida A&M University in 1999. Supporting our interview with Mr. Press are resources related to aspects of classroom implementation of AT. We also feature members of our Knowledge Network. The members spotlighted this month focus on AT implementation. We invite you to contact these members for further information. Please share this newsletter with other organizations, families and professionals who may benefit from it. We invite you to visit us at http://www.fctd.info. We welcome feedback, new members and all who contribute to our growing knowledge base. AT Implementation in the Classroom: An Interview with Matthew Press,
“The simplest definition of AT is access to an activity,” Mr. Press declares. “From an education perspective AT provides access to a curriculum.” In his district, he says, “there are ‘pockets of excellence’ in which teachers really understand task analysis, or activity analysis, and can reduce the curriculum to its subcomponents and determine where the access to those subcomponents is breaking down. That is where we have had great AT implementation.” As an AT coordinator who strives “to get further and better implementation across a broader spectrum I’ve come to realize that I have to bring it to the teacher first. The analogy I use in my relationships with teachers is, ‘If I help solve one of your problems for you then you are more likely to listen to me when I talk about technology-related issues that I’d like to address but that may not be visible to you.’” No Quick Fixes Teachers usually respond to his request for foundation-laying in one of two opposite ways. Some do not realize the process is so cumbersome. “They really believe there is a silver bullet that could allow them to help their student. Their desire and intentions are good, of course, but they are hoping to avoid thinking as deeply about these issues as they would other classroom-related issues.” Others, however, opt to follow a prescribed process established by his district. “We have a form that we must complete. The form asks teachers to describe the student and the classroom environment in which the appropriate tasks would be performed. The idea is to begin to sketch out a framework in advance.” The form requests that teachers spend 3-4 minutes examining academic tasks in areas of reading, writing, math and organization. “This is a modified version of the Georgia Project on Assistive Technology (GPAT) (http://www.gpat.org/) AT consideration form. Teachers use that form to highlight the functional and academic problems that might help guide a conversation about AT considerations.” Unfortunately, he notes, some teachers refuse to complete the form. When that happens, no assistance is obtained. As a result, he explains, accusations are sometimes aimed at him. “I’m told, ‘You’re not helping that student. You’re not doing your job.’” He replies, by explaining that his role is consultative and emphasizes capacity-building. “I don’t work directly with a student, but rather better equip the teacher to meet the student’s needs through technology. If a teacher doesn’t take a few minutes to complete a form, I have to ask myself the questions, ‘What is this individual going to do after I spend an hour with her giving her ideas?’ Are those ideas going to be implemented?” What has to be remembered, he emphasizes is “the key to a consultative role is that I provide ideas and accommodations that can aid a student, but the teacher has to implement those recommendations. When we next meet, a review of those implementations assists in determining what worked and what did not.”
Explains Mr. Press: “Sometimes we don’t get the referral form at that point but the teacher returns to the team a couple of weeks later if the student continues to struggle. Meeting notes help us see where we’ve been and where we’re going with the teacher and student. This documentation enables the team to drive the process rather than the ‘consultant’ or ‘coordinator’ who is not school-based. This also allows the team to effectively document roles and responsibilities.” No Buy-In, No Enforcement “If the administrator believes I’m a part, albeit itinerant, of her team and that when I am in her facility I am a member of her staff, the process works far better than if I’m regarded by an administrator as district staff who visits her campus as one of the schools I’m responsible for. If I don’t get that buy-in from the administrator I certainly won’t get a buy-in from teachers, many of whom follow the administrator’s lead. Without that top-down buy-in there is no enforcement.” If he can get the support of the administrator who evaluates performance and effectiveness of the classroom staff that Mr. Press is supporting “then we can have a very successful collaboration, which is in the student’s best interest.” Barriers to Classroom Technology There are solutions that can be applied to reducing the time factor, he insists. “In my district we’ve already started PowerPoint training modules, which include very short reviews of specific skills or features; custom tutorials with screen shots of the specific steps and directions involving hardware or software.” He offers an example. AT staff in different parts of the nation operate under various network infrastructure systems. Each system is unique. Districts must fit their technology into the constraints of their specific system. Mr. Press’s district utilizes Altiris and the Novell Network (http://www.novell.com/home/index.html). This system allows remote technical assistance from our MIS department and also limits computer users to specific access capabilities based on their needs. This system is important to understand because the software we use and recommend must follow the network specifications to be installed and supported by the district IT staff. Understanding the network infrastructure and requirements allows us to create custom tutorials that follow those Novell Network structural set-ups when launching an application. The instructions from the vendors are typically very good, but are generic to the typical windows operating system installation and thus lack the steps that we need specific to our district. Therefore we go the extra mile to achieve specificity that is geared to the Pendergast requirements.” Specificity, he explains, “tells the staff exactly what they need to do. The tutorials are posted on our internal intranet and our external internet sites so that teachers can access them from home or during the school day.” Teachers do not feel as if they have to call the AT person for every bit of support, but feel empowered to do more on their own, he notes. In some cases, when creating the materials yourself is not practical, the district can purchase these services through a vendor such as Atomic Learning. (http://movies.atomiclearning.com/k12/home). Atomic Learning, he says produces 1-2-minute custom videos on specific features within a particular software. The website offers a broad special education library of videos that includes Boardmaker and Classroom Suite. The brevity of the Atomic Learning videos helps teachers avoid sorting through a 20-minute tutorial to find what they need. “Teachers need their information in 30 seconds to one minute,” he notes. His district is currently investigating development of videos that parallel Atomic Learning’s. “We have SmartBoards (http://www2.smarttech.com/st/en-US/Products/SMART+Boards/) in many of the classes. The SmartBoards have a video recording tool where a trainer can wear a headset mic and record all of his actions that take place on a computer. This is similar to software like Camtasia (http://www.softwarecasa.com/camtasia-studio.html?gclid=CPrczpiA7JgCFQFvGgod8xFm1g), a screen video capture program for Microsoft Windows. “Instead of doing a print tutorial with screen shots we could do a video tutorial of those same concepts. We’ll probably move in that direction next year.” “A Very Tech-Progressive District” “We are a very tech-progressive district in both gen ed and special ed,” he declares. “We have an excellent library of AT equipment. When I speak of the barriers I face, acquisition of AT has not been among them.” The inevitable budget constraints over the next couple of years will likely have an impact, he predicts. “However, the fact that we have a good library of equipment allows us to focus on maximizing its implementation.” A key to Pendergast’s advantageous technology posture is the district’s special education administrator, Mr. Press says. “He is committed to technology implementation, not just to buying the technology, because he understands the technology and has a high expectation that it will be used.” The special education administrator’s approach and success has helped make administrator training a major initiative for the district next year, Mr. Press states. The district’s current plan, he explains, is to increase the administrators’ knowledge base “about what successful technology use looks like in different roles, because there will be a different expected usage plan based on the available hardware and software in various rooms.” For instance, he continues, “There might be a different expectation in a resource LD teacher’s classroom or a support service staff room compared to a self-contained classroom and/or a gen ed classroom with inclusion students.” The trainings’ goal, he says, “is to empower our administrators to better know what to look for.” One of the approaches under consideration, he continues, is the possible integration of classroom technology implementation training into administrator workshops scheduled for two early release days each month. “We have begun to work closely with the administrators to learn what they’re focusing on and how we can integrate technology implementation into what they are doing.” In other words, he adds, “if the administrators are conducting a workshop for reading then we can include a segment on technology supports for reading. The technology support should adhere to the what-is-the-task-at-hand approach that SETT espouses.” [Ed. note: For more information on the SETT Framework, see the Family Center’s online discussion of SETT at: http://www.fctd.info/webboard/displayPerspective.php?id=472]
Such students, he explains, may only require a simple accommodation from technology, like a pencil grip, slant-board, or special paper, foot supports or a fidget toy, which are available for anyone who needs it. “When we support all teachers on the campus, we have better support from the administration and buy-in from the teachers during the professional development times.” Enhancing AT Training beyond the District: “A Medical Triage for AT Implementation” “Penny and Gayl presented a very logical way to begin looking at the reasons behind AT implementation breakdowns.” Mr. Press recalls. It was really logical, like when you take your sick child to the doctor’s office. “The doctor asks whether the child’s runny nose is yellow or green, whether she’s running a temperature, what her energy level is, plus questions about the child’s caloric consumption and fluid intake. As parents, we know she is sick, but not whether the illness is bacterial or viral or something really pathological that may need further medical intervention beyond medication or rest.” Their workshop was like triage for AT implementation! Mr. Press learned from Bowser and Reed, “We know something doesn’t work but we don’t take the time to ask, ‘Why isn’t it working?’ Is it lack of administrative support or because the batteries on the device ran out and the teacher did not know who to call.” The recourse based on those two situations is very different, but the common symptom is that technology is not being used, he notes. “The point is, you can learn about the technology and how it works, how to acquire it and how to train staff but if you can’t pinpoint the underlying problems you cannot move forward to provide a remedy for the implementation breakdown.” A strong resource for AT teams, he says, is a new publication entitled The Assistive Technology Trainer’s Manual by Reed, Bowser and Maryse Kaplan. The manual will soon be available for download via the National Assistive Technology in Education Network (NATE) website (http://natenetwork.buffalo.edu/index.htm) currently under construction. In the manual, Mr. Press says, the authors bring to light information that is essential to successful training. Mr. Press summarizes: “Training has to produce more for attendees than a feel-good moment. It should not resemble a 90-minute timeshare presentation. The presenter makes you feel great. You’re a winner for being there. But in a couple of days when you are reviewing the content of the workshop, you should not be asking yourself, ‘What just happened?’” Advice to Professionals: Focus on the Child According to Mr. Press, “Most families, when they see the technology they want, they pursue its acquisition with a passion. I can’t blame a family for going after what it wants, as I know I would for my children – but there’s an effective process for achieving that.” From Tom Nurse he learned the following: Do your homework and, like an attorney, do not ask a question for which you don’t know the answer. Says Mr. Press, “As an educator who went to school for six years to earn my Masters in Occupational Therapy, I’m trained. I possess knowledge and expertise in my field. All professionals have that same feeling. We would not tell a medical doctor how to do his job. So when a parent tells us, ‘I want this!’ the visceral reaction of most team members is, ‘Who do you think you are? You are the expert on the child. You’re not an expert on the educational system or on technology. How dare you come here and tell us what your child needs? That’s my job.’ This response is certainly not right but it is a visceral reaction.” Our job as professionals is to not feel challenged by the parents’ suggestion, but rather to welcome the information as the beginning of a conversation about potential solutions.
He encourages parents to bring ideas about various tools and information on the tools’ features to the team. “If parents come to the AT team with a solution, and announce that ‘My child needs X’ then it invokes that visceral protective, territorial reaction from some teams.” It is more effective, he advises, if parents come to the meeting and say, ‘You are doing a great job educating my son, and we have made some real progress, but I’m concerned about where we’re going now. You are the experts in this field so please help me understand where we should go from here and how we’re going to get there so that I can help support my child at home.’ That approach typically elicits a positive response from the team.” “I Have the Principal’s Ear” Parents need to have a relationship with the building administrator, Mr. Press declares, “but it’s mandatory for parents to have a strong relationship with the team that serves their child. If parents have that relationship they will find that they will get a lot further a lot faster.” Universal Design: Software Selection Pushes It Forward In addition, the district recently began to further apply universal design principles via programs like Read and Write Gold (www.texthelp.com) Classroom Suite (www.intellitools.com) “where we have a large volume of licenses. The gen ed department sees the value of the software as an intervention for all students, not just the most severely disabled and those who are already earmarked for other special education categories.” “We’ve tried to push the universal design concept forward from the special ed perspective, because our administrator supports and encourages purchasing of site licenses where possible, rather than opting for individual licenses for our special ed students.” The special education administrator, Mr. Press says, “understands that the all students can be served in a less restrictive environment if we have systemic tools available to support their inclusion in the regular education classroom.” Providing a Level of Instruction: Reaching the Outliers “The Classroom Suite product (http://www.intellitools.com), has curricular templates in it and goes beyond access, to provide instruction in curricular materials or the curriculum itself,” a feature that is beyond the basic definition of assistive technology. “When I walk into a classroom and learn from the teacher that some of her students are struggling with multiplication or division, I ask, ‘What multiples are they struggling with? I then open the software and demonstrate how she can make an activity that provides guided practice on just those specific problems. Manipulatives are on the screen, he explains. As students go through the process they are informed as to whether their responses are correct or not. “When responses are incorrect the software provides feedback to the student about the incorrect responses.” The software provides data to students and teachers, he points out. According to Mr. Press, when teachers are first exposed to Classroom Suite they often tell him, ‘I provide scaffolded levels of instruction in my classroom but there is always a child who is far ahead or a child or two who are way behind and I just don’t have the time to accommodate students at the far ends of that spectrum.’” Technology can help teachers reach those outliers. “Sometimes teachers can put those kids on the computer for a little extra time during free time or during center time. Perhaps students who are strong readers can spend less time on reading and more on the skill at which they are weaker,” he suggests. Classroom Suite, he notes, has the capability to move the student through a unit of activities in a specific order based on performance on each activity. “I explain it to teachers as a packet of worksheets, where the computer can help the student work on just the pages where they need help, rather than having them go through every sheet in order, simply to complete the packet.” “This software provides the guidance a teacher would provide in small group instruction based on student performance.” The teacher does not have to monitor the data daily, he points out. “However, she does have to follow up to determine if the student practiced an activity repeatedly to gain comprehension or if the student got the concept on the first attempt. It certainly does not replace the teacher, but it can allow the teacher to make best use of their time in meeting all learners’ needs.” “Can I Use This for My Other Students?” Recently, after successfully employing his technology to assist a student, he was asked by the teacher, “Can I use this for my other students?” When he receives that reaction, he is excited. “I know the teacher sees the bigger picture and is thinking of further applications. The teacher understands that the remedy is not limited to the original student in question but can be employed for others as well. That’s a big step toward general implementation and, ultimately, toward a universally designed classroom.” AT and UD: A Blurring Distinction? This is a positive blurring from an implementation perspective, he says. Where it has the potential to create a problem, is in funding. “If a tool is AT and is related to a child’s IEP, IDEA funding should be accessed. If a teacher says, ‘I’d like to continue using this software with other students next year but I might not have any kids with IEPs in my classroom,’ we have to figure out where we are going to buy that license from. However, because we have an administrator with the larger vision to purchase site or volume licenses, we typically don’t encounter that problem and can continue to support that teacher. Mr. Press is a member of the district’s technology committee. I can bring the special ed perspective and AT perspective to that meeting. My presence enhances awareness of our capabilities.” Bringing an open mind to the meeting “makes me receptive to resources I’m unfamiliar with and allows me to share special ed resources with other team members with different roles.” Having an AT professional on committees like technology, professional development, assessment or curriculum facilitates AT “infiltration” into those departments, he believes. “For me it is very important, in order to effect change at the systemic level, not to be perceived strictly as ‘the special ed guy’ who drops by once or twice a week to do ‘his thing’ to support ‘those classrooms.’ I need to be perceived as being on the larger, district team.” Does UD Threaten the AT Industry? However, he adds, UD may be perceived as a threat by the professionals who comprise the heart of the AT industry. “It’s a threat from the perspective of ownership of an expertise. This is a paradigm shift,” he declares. “In my operating paradigm, that attitude is already out of style. Adhering to that ownership philosophy prevents the team from making progress and building capacity.” He adds, “If I am the provider of the solutions but not the person who implements those solutions then I am not going to make as effective progress in building the capacity of those around me. When I leave this position, someone else will replace me. That individual will do things differently and may focus on different aspects of the job as priorities. But if I have empowered the teams that I have supported and build their capacity to meet their owns needs with less support from the assistive technology coordinator, then there won’t be a huge drop in services in that area. There is always more work to be done, and I am not worried about working my way out of a job.”
The Pendergast AT team now involves the district CIS professionals in our training events. “They need to know the special software so that when a special ed teacher has a problem they are the first line of defense, because we have to build the capacity at the school level. Even in our small district, where I only have six schools to cover and my longest school-to-school commute is six miles, I must make sure teachers’ needs are met in a timely, efficient manner. The CIS staff have the ability to provide that support even better than I often can The point, he continues, is that AT coordinators should build capacity around themselves so that they are not the first person called for tech support on a computer. “I want to move things to a much higher systemic application level across the entire district. If I’m the first person called in every special ed classroom I cannot get to that larger picture. That’s the take-home point with the threatened transition to UD: Some who hold onto their roles tightly consider it a threat but others will regard it as job security, i.e. ‘Instead of serving 1,000 or 1,200 students I’m now responsible for serving 11,000. That is job security and a transition to a much better place philosophically.” Emerging Trend: Vendors Bring Curricular Supports to Individuals, Teachers According to Mr. Press, companies are developing curricular support materials to accompany the technology that simply provides access to the curriculum. For example, he says, “Don Johnston has leveled readers such as the Start-to-Finish series (http://www.donjohnston.com/products/start_to_finish/core_content/index.html), moving beyond the stand alone access tools like Co:Writer (http://www.donjohnston.com/products/cowriter/index.html)and Write OutLoud (http://www.donjohnston.com/products/write_outloud/index.html), two of the access products Don Johnston created years ago, or Solo Literary Suite He has noticed that manufacturers categorized as AT vendors as recently as five years ago now market products at conferences such as Nation Educational Computing (NECC) conference or the FETC (Florida Educational Conference) event. In return, he adds, “we will begin to see names that the AT world once owned, talked about by others beyond the AT realm.” This convergence will serve to push forward a universal design model. For his part, he acknowledges this convergence by co-presenting at non-traditional AT workshops for regular education teachers when possible. Taking the time to share our knowledge outside of our traditional circles will enable our reach to go farther, especially toward helping those students who might not receive special education services. “However, when I talk to a group of educators, I try to co-present with a regular education teacher. I do this because when I share I am an OT, have never been an educator, don’t have an education degree, sometimes I lose part of the audience. But, if I co-present with a veteran teacher who is implementing the software, I typically get more buy-in from the attendees, as I am more readily accepted into their group by presenting with ‘one of their own.’” “We Are All Educators” RESOURCES Articles Boston Globe (April 21, 2008)
http://www.connsensebulletin.com/atiamatt08.pdf
Based on the study’s results, Dr. Judge presents a suggested assistive technology tool kit, in which she describes the primary features of 18 tools organized into three categories – communication, movement, and learning.
Books
Early Connections: Technology in Early Childhood Education
KNOWLEDGE NETWORK MEMBERS STAR Tech Professional Development Program
For more information about Atomic Learning, contact:
Project Director: Jacqueline Hess
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