Newsletter


Newsletter for December 2006

QIAT Please: Quality Indicators for Assistive Technology

In this Issue...

In the beginning, all was quiet on the AT front, but quiet was not what special education professionals and AT experts needed. What they needed back in 1998, when IDEA ’97 and the Internet were new, was a way to determine quality indicators for the AT to which many more students with disabilities would need access in the years ahead. QIAT filled the information void, providing updated, reliable information on AT quality indicators that school districts, AT service providers, consumers, universities and professional developers and policymakers utilize to help students with disabilities and their families realize the promise of IDEA.

Started in summer 1998, when a small group of special educators and AT professionals gathered at professional development expert Jane Korsten’s “pond house” in Leawood, KS, to align, for the first time, professional development and training efforts around assistive technology, QIAT –pronounced “quiet” -- is a nationwide collaborative endeavor involving hundreds of individuals. These individuals, each of whom is a stakeholder in assistive technology, provide constant input into the ongoing process of identifying, disseminating and implementing a set of widely applicable AT quality indicators that can be used in school settings. QIAT 2006 contains quality indicators, intent statements and common areas for eight areas [see accompanying box]. This issue examines quality indicators for AT and related resources.

Joy Zabala Speaks
A member of the original group of QIAT founders and founder/director of the SETT Framework, an organizational tool to help collaborative teams create student-centered, environmentally useful and tasks-focused tool (SETT) systems that foster the educational success of students with disabilities, Dr. Joy Zabala entered the disabilities field following a stint in Caracas, Venezuela, where her husband was transferred in 1978.

“For the first time in my life,” she recalls, “I found myself environmentally disabled.” Arriving in that city equipped with only two years of high school Spanish, Dr. Zabala says she was able to converse “only about the days of the week and the months of the year – and nobody down there wanted to engage in a conversation about those subjects.”

She regarded herself as environmentally disabled “because I had lots to say but had no words to express myself.” What she did have was a strong sense of isolation. “I found myself in situations I never intended to be in because my Spanish wasn’t elegant enough to show anyone that I had a fully functioning brain.”

At that point, even though she was a general education teacher by vocation, with K-3 experience and a certificate in early childhood education, she had never thought about special education as a career. That would soon change.

Back in the U.S., her family settled in Lake Jackson, TX, a Houston exurb. “When we came home I put into practice a lesson I’d learned years before: spend time as a substitute teacher in order to make sure that I found the environment that was right for me. As it turned out, this approach was a precursor of the SETT Framework.”

She recalls that school officials in Lake Jackson’s central office were excited when she informed them of her early childhood certification. They took her to visit the district’s early childhood center for students with disabilities. “I had never given a thought to that aspect of teaching before [Public Law] 94-142 was passed,” which stipulated that a “free and appropriate education” must be provided for every child.” Passage of that legislation had occurred while Joy and her family were abroad.

True to her approach, she quickly began her career in special ed -- as a substitute. “I decided to sub in that environment because I was young and strong and figured that I could manage just about anything. It turned out that I liked the environment very much and was intrigued by the concept that all students ought to be moving forward.” Much to her advantage, she adds, “were the years I’d spent working with kids who had no identified disabilities, so I immediately had a strong sense about what students should be able to accomplish.”

Her school soon won an early Apple grant. Unfortunately, however, her students were so severely disabled that they could not access the new computer. “While AT was not even a field then, it was emerging. There were a few tools that could help kids who were unable to access a computer. We were dealing exclusively then with physical access only.”

Today, Joy Zabala is an independent professional development consultant who provides assistive technology and leadership support to school communities, professional associations, departments of education, individuals and companies nationwide. She has participated in education and AT support from a variety of perspectives: more than 10 years as a general educator in Florida, Georgia and Venezuela; over 20 years as a special educator and facilitator of adult learning in Texas and around the country and two years in the private sector.

In addition to her work with QIAT and the SETT Framework, she is involved in a variety of ongoing projects and is currently a faculty associate at the Center for Technology in Education at Johns Hopkins University, an online advisor for the Commonwealth Center for Instructional Technology and Learning at the University of Kentucky, the project director and evaluator for ATSTAR at Knowbility, Inc. in Austin, TX and was program coordinator for the Assistive Technology Industry Association 2006 Conference. She was the president of the Technology & Media Division of the Council for Exceptional Children for the 2005-2006 term and is a member of the board of directors for the Alliance for Technology Access and of the organizational board of the European Schools Association.

A native of Daytona Beach, Florida, Joy holds a B.A. in Education from the University of Florida, a Masters in Education from Florida Atlantic University and a doctorate from the University of Kentucky with specialization in special education personnel preparation, distance education and leadership. She has completed additional graduate studies in language acquisition, special education and technology.

For her, though, despite a career of accomplishment and meaningful contributions, it all comes back to her time in Caracas. “That was the beginning for me. Having been a communication-disordered person – although only temporarily and environmentally – I understood the reality of that state of being, which thereafter infused me with a passion for communication.”

Her Venezuela experience also aided her in appearing “as if I knew what was going on around me when, in fact, I had no clue. I learned when to smile, when to frown and when to look confused. I learned by imitating the faces of others. I learned the hard way about the importance of communication as a means to participate and as a way to become productive. Every day I prayed that what I learned would never be required by someone who was dear to me. It has been a humbling honor to be involved in this work, to have had the opportunities that have presented themselves to me and to my colleagues.”
Supporting our interview with Ms. Mistrett are resources to assist parents and others in finding the right toys for their children. We also feature members of our Knowledge Network. The members spotlighted this month focus on various aspects of play toy selection by parents and others for children with disabilities. We invite you to contact these members for further information.

Please share this newsletter with other organizations, families and professionals who may benefit from it. We invite you to contact us at http://www.fctd.info. We welcome feedback, new members and all who contribute to our growing knowledge base.


A QIAT Conversation:Quality Indicators for AT

An Interview with Joy Zabala, Ph.D., Co-Founder, QIAT Consortium

Joy ZabalaCommunication and the desire for consensus were the catalysts that gave birth to the QIAT Consortium and remain the focus for the grassroots nationwide collaborative effort that the original group of founders set in motion in 1998 and have nurtured ever since. Joy Zabala was a member of that group that met in Jane Korsten’s Kansas “pond house” eight years ago and remains active in promoting the QIAT concept and helping it morph to accommodate changing circumstances and emerging imperatives in assistive technology for children with disabilities and for those who provide them with AT.

She clearly remembers the QIAT genesis. “Those of us who had been in AT for quite a long time would network at conferences. We found that we were asking the same questions over and over. We were worried about how to provide support and training. We’d say, ‘We’ve got to get together to discuss these issues.’”

Finally, Joy recalls, Jane Korsten asked, “Why do we keep talking about getting together? Why don’t we actually get together? Why don’t you come to my pond house?” In the summer of 1998, that’s what the group did.

Aligning Professional Development and Training
“We talked about aligning our professional development and training efforts, because we continuously found ourselves having to reinvent the wheel. We were all trying to provide support and training. It seemed like if we could share some of what we were doing we would not have to be developing from scratch.”

Joy joined forces with Diana Carl, who is now Director of Special Education for the Houston public schools. “I had just left Region 4 in Houston, where Diana was my closest working contact and very good friend.” Region 4, then and now, is a professional development entity providing general support for schools.

“Diana and I had been trained to talk about the purpose, expected results and what sort of evaluation was going to be conducted. Using that model at the pond house meeting, we addressed the purpose and expected results of the professional development we’re working on.”
Everybody in the group agreed, she says, that the purpose was to supply the support and training needed to provide quality assistive technology services regardless of the usual factors with which the group members typically had to cope.

“Because it begged more discussion, we said, ‘What do we – who believed we were very aligned thoughtwise – believe that quality assistive technology services are?’ That was a sub-question before we moved on to the professional development aspect. We never got to the professional development piece. We started talking about what services should be categorized as quality services.”

Fourteen Individuals, 14 Opinions
conference tableSuddenly, she recalls, “we had 14 different opinions from 14 individuals who had arrived at the gathering assuming they were aligned with each other. We learned that we couldn’t even agree among ourselves – and we had been in the field for a long time.”

The impetus for getting started, she says, “was the reality that if we were experiencing so much difficulty seeing what quality AT services would look like, what did that say about all those individuals out there struggling with this issue and without the time to devote to resolving it? What do they see as quality AT services? How does one provide quality AT services if there is no description of what those services are?”

The group agreed to formulate a description of quality AT services. The regulations for IDEA 1997 had just been made public, Joy remembers. “The term ‘consideration’ appeared in the regs for the first time, which stated that one must consider whether a student needs AT devices and services. At that point, nobody had a clue as to what that actually meant.”

The group members asked, “What are the big concepts that anyone involved in the delivery of AT services has to think about?” In seeking a consensus on those concepts, the group members agreed that the law now demanded that all schools, all districts had to “consider” AT. “We had to have some sense of what evaluation and implementation looked like and what evaluation of the effectiveness of that implementation might look like. We selected those key areas first.”

“We took those four areas and produced some drafts that are on the QIAT website now because we wanted those who are interested to be able to trace the evolution of these indicators over time to see how they have morphed. That was the beginning.”

Origin of the Species
According to Joy, the evolution of the quality indicators concept was never meant to be solely the work of that original small group of individuals. “We had worked very hard to make sure that our drafts reflected a wide range of perspectives, including rural areas and large cities to name just two.”

Later in 1998, the group presented its drafts to a session at the Closing the Gap conference, requesting input. “There were 200 attendees. They reviewed the draft quality indicators. We put processes in place for them to provide feedback. We did that for years. We still do it.”

This review/feedback process, she explains, was initiated and continued in order “to make sure that the quality indicators were useable, useful and meaningful regardless of location or setting.”

Before the publication of the first set of quality indicators appeared in the Journal of Special Education Technology in 2001, extensive working revision had taken place. QIAT, Joy says, “belongs to the QIAT community, which is not the leadership team. The QIAT community consists of anyone interested in the provision of quality services. There are no membership lists or requirements. Thousands of people have been involved in the evolution of the quality indicators.”

The quality indicators, she explains, “address the need of everyone in our field to have a common definition of the critical elements in quality AT provision, giving us something to aim for as we develop our services. This meets the need not only of those of us who have been working in this area for a long time but also for those who are brand new to say what we are aiming for.”


Challenges of Development

In developing the indicators, Joy’s group adhered to one main principle: that the indicators be perceived as a grassroots, public domain body of work, with multiple perspectives always represented. “The challenge was in preventing the members of the leadership team from going off in their respective individual directions because we are all active in the field and wanted to put our own sense of self into the process.”

Another challenge, she recalls, was limiting the number of quality indicators in each area. “There had to be no more than six or seven indicators per area. The need for limitations is why the indicators are categorized in several areas. Those areas are all important, and they are meant to be complementary.”

Once developed or upgraded, the indicators must be disseminated. “We have an ongoing version that we submit to every conference,” Joy says. “We’ve presented at Closing the Gap since 1998 and at ATIA. The presentation is called ‘QIAT Conversations.’ This is when we talk about new developments. This is another opportunity for individuals to actively participate in the development of the indicators and move the concept forward.”

Early on, she remembers, in addition to conferencing, there was the article on the indicators in the Journal of Special Education Technology, a widely read research journal. “There are a number of us who are involved in professional development and training nationwide, so the information is woven into our work in a variety of ways. In addition, individuals who have found the indicators useful have shared them with others. Then there’s the QIAT list and the website, where people can go retrieve information that’s more detailed.”

The QIAT Listserv
Joy acts as the QIAT listserv’s discussion manager. “My role has changed a great deal over the years. In the beginning, it was a very active role because the discussion really did have to be managed and started and seeded. Now the discussion runs itself.”

When QIAT began, she was a University of Kentucky doctoral student. “At the initial QIAT meeting we all evidenced our strong commitment to keeping this a grassroots, populist endeavor. How would we engage people in that conversation? So we started the QIAT list.”

In 1998, when the Web was quickly becoming a universal tool, Joy returned to the University of Kentucky and spoke with her advisor, Dr. Ed Blackhurst, who was an early and enthusiastic supporter of QIAT’s work. He gave her time in her assistantship to nurture the QIAT project.

“Ed said, ‘I think we might want to start a listserv.’ A listerv is a brand name for mailing list software, which is why we call our listserv the ‘QIAT List’ instead of the QIAT listserv.”

“I set out to do what needed to be done to start a list on the UK server, including projecting how many participants we expected to participate in our list. I had no immediate projection, however. How could I know? In the beginning there was just Ed and me. Then we added the 14 people who formed our initial founding group.”
A few years ago Joy conducted a review of the list’s first three years to see “how much I had talked in the beginning and how much the leadership team had talked. Remember, the goal was not to talk among ourselves, but instead to encourage others to review the indicators and talk.”

At first, the UK server administrators told her, “We don’t want a list with more than 200 participants. I thought then that a number that large was an impossibility. Currently, there are 1,100 participants on our list! And the UK server administrators still haven’t kicked us off their server.”

Her original intention was to have participants discuss the quality indicators, to review them and to provide input into what needed to be changed. Through the years, however, the listserv “became repository for everything and anything that contributed in any way to the provision and development of quality services. In fact, the leadership team eventually had to decide whether to change the structure of the listserv or to allow it to evolve on its own into a general community discussion list. “We said, yes, by all means, let it evolve.”

The listserv, she says, was not meant to be a discussion forum on specific tools. “It was mean to be a discussion about large concepts. Over time, though, we found that both aspects were critically important. The restrictions are that the list cannot be used as a marketing tool.”

Positive Manufacturer Involvement
Many manufacturers are QIAT listserv participants. “They often chime in with their observations,” Joy remarks. “One of the most exciting things for me is that individuals involved in manufacturing often have a history of being service providers in their own right. I really enjoy seeing a manufacturer offer an opinion about an issue that has nothing to do with his product but instead is associated with his professional experience or parental role. The list has given participants an opportunity not to be seen in their usual role but also to be seen in a way they are not normally seen.”

The listserv’s current role, she explains, is to be a place where the community meets. “In the eight years since the listserv began, there were times when the growth in participants was exponential. Now the number is holding steady at 1,100. People come up to me now and say, ‘I talked to someone the other day and she doesn’t even know about the QIAT List!’”

“There are service providers from the various service areas: OTs, PTs, teachers, administrators, parents, individuals with disabilities, advocacy attorneys, manufacturers, individuals from nine countries in addition to the U.S. Because the quality indicators themselves are those critical elements’ big ideas, they can be applied not just within the venue for which they were originally intended, but with minor tweaking can be applied to other service areas as well.”

She adds, “The participants’ multiple perspectives serve us in good stead for face-to-face work, especially in IEP meetings and in decision making. Because participants are writing to individuals whom they can’t see and don’t know, they have to pay attention to how they express themselves.”

No Disparagement by Class
The QIAT listserv, she explains, frowns upon participant comments that disparage an entire class of individuals. “One of the things that has caused me to leave several mailing lists is when a writer would refer to an entire class of individuals in a disparaging way, i.e. ‘those speech paths,’ or ‘those teachers.’ QIAT doesn’t work that way.”

The goal, she explains, is to use examples that are situational. “I’m the facilitator. We have norms for communication, that they be positive and that we look at any differences of opinion as not a challenge but instead as an opportunity to invite growth in ourselves and in others.”

Whenever those norms are violated, “I try to write a very thoughtful message. I remember the first time I had to write such a message. I did not want the original poster to feel less valued, nor did I want the person who reacted from his passion to feel less valued. I wrote this rather lengthy message about how we look at these opportunities to grow, etc. Then I worried that my message wasn’t strong enough, that the person who violated our communication norms would fail to get the point.” Within four minutes, a message came to me from someone who happened to be online. The message read, “We hear you, Mom.”

That incident occurred in 1999. Since then, participants have not felt as if their hands were being slapped, more that they were being gently directed, she commented.

The Future of QIAT
Will the QIAT quality indicators be expanded/revised in the future? Do developments in technology mandate their continual review?

According to Joy, it’s likely that some time in the future the indicators will be expanded. “We have eight areas now. We started with four. The second year we added Administrative Support and AT and the IEP. In the third year we began to draft Transition and Professional Development.”

“It takes about two years after drafting for the indicators to become ‘shareable.’ Today, the consensus is that we need to do what we can to support the existing indicators and the implementation of quality services rather than adding more descriptors.”

QIAT’s current focus is on the development of tools – meaning not devices but guidelines or forms – that may need improvement or refinement. “We’re trying to not create something that’s already been created by others. For example, there are probably 20 good consideration forms in use. There’s no need for QIAT to have its own consideration form. But a checklist for administrators regarding important administrative functions, yes, we are working on that and it will be on the QIAT website.”

QIAT’s efforts, she explains, are aimed more at supporting individuals and entities in implementing the current indicators rather than developing more descriptors.

“The quality indicators are under continuous review. There’s never a sense of rock-solid permanence. Yet, it’s not advances in technology that require those indicators to be reviewed. In fact, they are technology-free. The technology used is not important. It doesn’t matter if the technology is assistive or instructional or if the technology is universally designed. What’s important is that these concepts should be in the service delivery.”

She does not anticipate that these concepts will change substantially in terms of the larger ideas that frame them. “I base that assertion on my doctoral research, which was a validation of the quality indicators as they were, the first six areas, minus Transition and Professional Development.”

She adds, “There were five groups that we thought would benefit from the existence of quality indicators: service providers; educational entities at the district or state level looking to support the development of quality services; consumers, so that they could look at the indicators and decide how they could be active participants in the services they receive; higher education, because while the quality indicators are not meant to be competencies for service providers, higher education is responsible for developing those competent service providers; policymakers, so that as they formulated policy related to AT they could keep their focus on the children’s needs and not on individual devices.”

Individuals who were acknowledged leaders from each of the five areas participated in the research, she says. “There were 120 individuals involved. The return rate – which was astounding – on my questionnaire was almost 97%, an extremely high return rate that was hugely, hugely important.”

The respondents were required to evaluate the importance of a quality indicator, a time consuming task. The respondents then judged each indicator’s importance. Next they had to suggest revisions. “There were many, many comments in this category for me to sort through. Then they were required to indicate what they thought needed to be added.”

While the respondents had much to say about wording, from all of their respective perspectives, not one main idea was categorized as “not very important,” Joy says. “The lowest level of importance for any indicator was 85% very important. That said a lot about how this process had developed. If we had used the same drafts that we began with in 1998 we would not have had nearly that level of agreement. But because so many individuals have been involved through the years, the entire development process had been self-validating.”

“That gives me a lot of confidence that our main ideas will remain basically consistent despite their inevitable evolution. That would also show a high level of agreement across families and other relevant groups. Almost no respondent pleaded cluelessness, probably because people who are leaders have opinions. While there will be continual review and improvement to make sure that we are environmentally useful, I don’t anticipate huge changes.”

As the environment changes – which would include service provision changes – she anticipates further tweaking. “I expect that the tweaking will focus more on verbiage than on main idea,” she predicts.

“Throughout this survey process I was able to watch on my computer screen as respondents completed their forms and I was moved to tears by the intensity of the thought that they were putting into this. They showed such great passion for the work.”

Even in the beginning, in 1998, each of the original group assumed that most of us thought alike on most issues and about most indicators. However, that proved to be an incorrect assumption, she says. “So we found the points of agreement and coalesced around those in order to form a consensus. We could agree that the manifestations of those critical elements could look very different from place to place, but that quality was always the main emphasis.”

“This experience has been so thrilling to me,” she declares. “When I’m asked, ‘Joy, what did you get out of going to school?’ I can reply, “I got QIAT out of going to school.’ Had I not have had the time to expend on nurturing, the dissemination might not have become as widespread. It likely would have been a wonderful idea that, like many wonderful ideas, would have been lost in the birthing.”

AT Quality Indicators and the SETT Framework
Joy was concerned that QIAT not appear to be driven by the SETT Framework. “As we drafted the intent statement, every time someone mentioned ‘the student, the environment and the task,’ I’d say, ‘Wait a minute! I don’t want it to look like the SETT Framework. I don’t want it to sound self-serving.’ Finally, the group said to me, ‘Get over it, Joy! These are important elements. We can’t ignore them.’”

QIAT is not meant to reflect the SETT Framework, she insists, “but the SETT Framework was born and evolved from the same set of imperatives as QIAT. It was never about what people need to be doing. It was more about, ‘What are people thinking about when it’s working?’ They’re not only thinking about whom the technology is for but also where the technology will be used and for what reason.”

The SETT Framework itself is not profound, she notes. “The gift of the SETT Framework is that it seeks to help people remember why and how the technology is employed and by whom. The idea that the quality indicators reflect that same thinking about not just matching a tool with an individual but also examining the environment around the individual in which that individual is expected to use his/her technology and what it will be used for certainly shows up in the quality indicators. Again, not because of the SETT Framework but because that’s what people are looking at when the technology is actually making the difference that it is expected to make.”

The “F” in SETT Framework is capitalized, she points out, “because we want people to be aware that SETT is not a protocol. SETT is a framework. It doesn’t provide an answer to a question. Instead, SETT helps discern the question.”

The Quality Indicators
Generally, Joy says, the quality indicators “are descriptors of what quality services would look like in eight areas of responsibility related to AT. Each quality indicator has an accompanying intent statement. The idea was that the quality indicator would be brief enough to be understood. The intent statements are aimed at providing more information, at clarifying. Each quality indicator should be looked at along with its accompanying intent statement. We added the intent statements between QIAT’s third and fifth years. The reason is that the quality indicators could be interpreted in any way that a reader preferred.”

During the revision process there were many changes in the wording, she explains. “In some instances, the revisions were more wordy than the originals, which was not our intent. Yet in order for the quality indicators to be fully understood across all five of those prospective areas, more words were required.”

Joy’s Crystal Ball
crystal ballIn Joy’s professional environment, schools, AT is universally perceived as a means to an end, not a goal in itself. “We’re moving in that direction. I’d like to see that momentum continue. I’d like to see the day when there is no distinction between assistive and instructional technology. I’d prefer to see the emergence of a technology for learning, or a technology for learning and living. Technology is a tool like any other tool. If you need to open a can, you need some type of can opener.”

Another helpful emerging trend, she notes, “is the concept of universal design for learning in which curricular materials and the way we go about setting up environments is much more readily accessible by individuals with a variety of needs and abilities and strengths and challenges.”

“It’s not so much a matter of trying to retrofit everything,” she declares. “I believe that AT and universal design are not exclusive of each other. They are complementary supports for student achievement and participation. That’s one of the big pieces with the regulations coming out for IDEA 2004 with the idea of accessible instructional materials.”

300-172 Was the Wedge
She views section 300-172, which deals with the accessibility of instructional materials, as a key component of IDEA’s 2004 reauthorization. “In 1997, when word came down that thou shalt consider the AT needs of all students with disabilities, there was a huge shift in understanding. Every child with disabilities – not just children with severe disabilities – was included under the IDEA umbrella.”

“Many individuals were making that shift in understanding long before it was in the law,” she points out. “As a consequence, AT took on the role of trying to create curriculum accessibility, which brought AT into uncharted territory. With the accessibility of core instructional materials made mandatory by law, our task was finding ways to connect the children to the material. For example, if a website is accessible and I can’t access a computer in the same way that everyone else access it, then I may need AT to get to the accessible site. Once I access that site, I can see it, hear it and do several things that have not typically been a part of the instructional material.”

“If something is digital and can be rendered in a variety of formats and those formats reside on a computer, that does not mean that I can give up my switch access or touchscreen. I need that AT as well.”

Making NIMAS a Daily Reality
NIMAS logoMany individuals in the U.S. are working very hard to make NIMAS (National Instructional Materials Accessibility Standards) a daily reality for those it was intended to help, she notes. “Federal law stipulates who NIMAS files are for, but the law also says that if a student does not qualify for NIMAS files, or if the NIMAS file is not available, the educational agency is not relieved of the responsibility to provide accessible materials for that student.”

She predicts that the next important development “will be finding a way to determine, just like we did with AT, who needs instructional materials.” Fortunately, she continues, “that decision may not have to be made because it will simply be a matter of choice. In other words, if a student prefers to listen to a book on his/her iPod rather than reading a print version of the book, if decoding printed words is not an issue and if what is most important is how a student gathers and applies information, then it may not matter whether that student acquired the information by reading it or via Braille or by ear.”

Joy hopes the trend grows to full bloom. “Publishers are now required to create NIMAS files, these malleable digital files, for a subset of the population. The publishers must then make those files available to NIMAC, the library for NIMAS files.

If publishers have those files, there’s nothing that prevents them from selling those same files to others who do not qualify to receive them free. In our market driven economy, if I’m a publisher, why would I create something and only give it away to some and not sell it to others? Say, if a publisher is selling a textbook for $85 what is stopping that publisher from also offering that material in a more accessible format? That could create some very significant changes in how we do business. I can’t imagine that education will not emulate the rest of the world in this matter.”

This development is not only close at hand, it is at hand, she says. “The NIMAC file library actually opened for business early this month. I was in India when that occurred. I don’t think the NIMAC is filled with NIMAS files. This is not new news to publishers. In states where textbook adoption is an issue, publishers are already asked about accessibility.”

If some publishers are unable to provide accessibility options, she concludes, states can and will look elsewhere. “That being the case, we will likely see accessibility achieved faster than we ever imagined. It may be similar to the quick and universal acceptability that the iPod achieved. Don Johnston is already creating digital curriculum that can be rendered on an iPod.”


Quality Indicators for Assistive Technology Services

The following has been excerpted from the Quality indicators for Assistive Technology Services developed by the QIAT Consortium. To read the full document, please visit http://sweb.uky.edu/~jszaba0/QIAT.html

Quality Indicators for Consideration of Assistive Technology Needs

  1. Assistive technology devices and services are considered for all students with disabilities regardless of type or severity of disability.
  2. During the development of the individualized education program, the IEP tram consistently uses a collaborative decision-making process that supports systematic consideration of each student’s possible need for assistive technology products and services.
  3. Quality Indicator: IEP team members have the collective knowledge and skills needed to make informed assistive technology decisions and seek assistance when needed.
  4. Decisions regarding the need for assistive technology devices and services are based on the student’s IEP goals and objectives, access to curricular and extracurricular activities, and progress in the general education curriculum.
  5. The IEP team gathers and analyses data about the student, customary environments, educational goals, and tasks when considering a student’s need for assistive technology devices and services.
  6. When assistive technology is needed, the IEP team explores a range of assistive technology devices, services, and other supports that address identified needs.
  7. The assistive technology consideration process and results are documented in the IEP and include a rationale for the decision and supporting evidence.

Quality Indicators for the Assessment of Assistive Technology Needs

  1. Procedures for all aspects of assistive technology assessment are clearly defined and consistently applied.
  2. Assistive technology assessments are conducted by a team with the collective knowledge and skills needed to determine possible assistive technology solutions that address the needs and abilities of the student, demands of the customary environments, educational goals and related activities.
  3. All assistive technology assessments include a functional assessment in the student’s customary environments, such as the classroom, lunchroom, playground, home, community setting, or work place.
  4. Assistive technology assessments, including needed trials, are completed within reasonable time lines.
  5. Recommendations from assistive technology assessments are based on data about the student, environments and tasks.
  6. The assessment provides the IEP team with clearly documented recommendations that guide decisions about the selection, acquisition, and use of assistive technology devices and services.
  7. Assistive technology needs are reassessed any time changes in the student, the environments and/or the tasks result in the student’s needs not being met with current devices and/or services.

Quality Indicators for Including Assistive Technology in the IEP

  1. The education agency has guidelines for documenting assistive technology needs in the IEP and requires their consistent application.
  2. All services that the IEP team determines are needed to support the selection, acquisition, and use of assistive technology devices are designated in the IEP.
  3. The IEP illustrates that assistive technology is a tool to support achievement of goals and progress in the general curriculum by establishing a clear relationship between student needs, assistive technology devices and services, and the student’s goals and objectives.
  4. IEP content regarding assistive technology use is written in language that describes how assistive technology contributes to achievement of measurable and observable outcomes.
  5. Assistive technology is included in the IEP in a manner that provides a clear and complete description of the devices and services to be provided and used to address student needs and achieve expected results.
Quality Indicators for Assistive Technology Implementation
  1. Assistive technology implementation proceeds according to a collaboratively developed plan.
  2. Assistive technology is integrated into the curriculum and daily activities of the student across environments..
  3. Persons supporting the student across all environments in which the assistive technology is expected to be used share responsibility for the implementation of the plan.
  4. Persons supporting the student provide opportunities for the student to use a variety of strategies —including assistive technology— and to learn which strategies are most effective for particular circumstances and tasks.
  5. Training for the student, family and staff are an integral part of implementation.
  6. Assistive technology implementation is initially based on assessment data and is adjusted based on performance data.
  7. Assistive technology implementation includes management and maintenance of equipment and materials.
Quality Indicators for Evaluation of the Effectiveness of Assistive Technology
  1. Team members share clearly defined responsibilities to ensure that data are collected, evaluated, and interpreted by capable and credible team members.
  2. Data are collected on specific student achievement that has been identified by the team and is related to one or more goals.
  3. Evaluation of effectiveness includes the quantitative and qualitative measurement of changes in the student’s performance and achievement.
  4. Effectiveness is evaluated across environments during naturally occurring and structured activities.
  5. Data are collected to provide teams with a means for analyzing student achievement and identifying supports and barriers that influence assistive technology use to determine what changes, if any, are needed.
  6. Changes are made in the student’s assistive technology services and educational program when evaluation data indicate that such changes are needed to improve student achievement.
  7. Evaluation of effectiveness is a dynamic, responsive, ongoing process that is reviewed periodically.
Quality Indicators for Administrative Support of Assistive Technology Services
  1. The education agency has written procedural guidelines that ensure equitable access to assistive technology devices and services for students with disabilities, if required for a free, appropriate, public education (FAPE).
  2. Quality Indicator: The education agency broadly disseminates clearly defined procedures for accessing and providing assistive technology services and supports the implementation of those guidelines.
  3. The education agency includes appropriate assistive technology responsibilities in written descriptions of job requirements for each positioning which activities impact assistive technology services.
  4. The education agency employs personnel with the competencies needed to support quality assistive technology services within their primary are areas of responsibility at all levels of the organization.
  5. The education agency includes assistive technology in the technology planning and budgeting process.
  6. The education agency provides access to on-going learning opportunities about assistive technology for staff, family and students.
  7. The education agency uses a systematic process to evaluate all components of the agency-wide assistive technology program.

Quality Indicators for Assistive Technology Transition

  1. Transition plans address assistive technology needs of the student, including roles and training needs of team members, subsequent steps in assistive technology use, and follow-up after transition takes place.
  2. Transition planning empowers the student using assistive technology to participate in the transition planning at a level appropriate to age and ability.
  3. Advocacy related to assistive technology use is recognized as critical and planned for by the teams involved in transition.
  4. AT requirements in the receiving environment are identified during the transition planning process.
  5. Transition planning for student using assistive technology proceeds according to an individualized timeline.
  6. Transition plans address specific equipment, training and funding issues such as transfer or acquisition of assistive technology, manuals and support documents.
Quality Indicators for Administrative Support of Assistive Technology Services
  1. The education agency has written procedural guidelines that ensure equitable access to assistive technology devices and services for students with disabilities, if required for a free, appropriate, public education (FAPE).
  2. Quality Indicator: The education agency broadly disseminates clearly defined procedures for accessing and providing assistive technology services and supports the implementation of those guidelines.
  3. The education agency includes appropriate assistive technology responsibilities in written descriptions of job requirements for each positioning which activities impact assistive technology services.
  4. The education agency employs personnel with the competencies needed to support quality assistive technology services within their primary are areas of responsibility at all levels of the organization.
  5. The education agency includes assistive technology in the technology planning and budgeting process.
  6. The education agency provides access to on-going learning opportunities about assistive technology for staff, family and students.
  7. The education agency uses a systematic process to evaluate all components of the agency-wide assistive technology program.

RESOURCES

Articles

Quality Indicators of Effective Assistive Technology Services
By Joy Zabala, Penny Reed, Jane Korsten and Gail Bowser
Wisconsin Assistive technology Initiative - 1999
This is a vintage version of what are now known as the QIAT quality indicators for AT. Since this document was produced, indicators have been added and the early indicators have been refined. Updating is conducted on an annual basis. The 1999 text is a discussion of quality indicators for professionals to determine the effectiveness of AT services. Quality indicators continue to help professionals in the consideration of AT in the IEP (Individualized Education Program). Cost: none. For further information, contact:
Wisconsin Assistive Technology Initiative (WATI)
357 N. Main Street
Amherst, WI 54406
Phone: (715) 824-6415; (800) 565-8135 (toll free)
http://www.wati.org/at_services/qualityindicators.html

Critical Issue: Enhancing System Change and Academic Success Through Assistive Technologies for K-12 Students With Special Needs
By Penny Reed, Mary Clifford and Asta Svedkauskaite
North Central Regional Educational Laboratory, Learning Point Associates - 2004
This article serves as a problem-solving map that helps educators and policymakers focus on AT as they implement system change and school improvement. In addition to offering action steps, system change goals, cautions on potential pitfalls and a summary of viewpoints, the authors discuss the quandaries common to most schools in their effort to understand, use and improve AT options. Issues addressed include:

  • Federal policy (IDEA pre-2004 reauthorization and NCLB) definitions and the impact of Adequate Yearly Progress (AYP)
  • Funding for AT
  • Examples of successful systems change and guidelines based on these achievements
  • Tools for documenting district needs and goals, including AT quality indicators, school district profiles, and state AT manuals
  • Forms and complex processes, especially the referral and request for services forms and the need to educate teachers in the use of these forms as an AT resource
  • Assessment options and examples of successful team-supported assessments Developing AT-implementation teams (leadership teams)
  • Professional development and training support;
  • The importance of ongoing technical assistance;
  • The need to access a variety of technology (hardware and software) for trial periods and long-term use to lessen problems caused by outdated technology
  • The relationship between universal design for learning (UDL) and AT
  • AT in the classroom.
    http://www.ncrel.org/sdrs/areas/issues/methods/technlgy/te700.htm

Quality Indicators for Assistive Technology Services: Implications for Physical Therapists
By Toby Long
Neurology Report - 2002
The author’s objective is to introduce physical therapists to quality indicators for AT and to the ways in which those indicators can be incorporated into practice. Writes the author, “Although rehabilitative services are often available to children with disabilities, assistive technology (AT) and assistive technology services are underutilized. Assistive technology services include the evaluation of the needs of the child; purchasing, leasing, or otherwise acquiring a specific device; selecting, designing, fitting, customizing, adapting, applying, maintaining, repairing, or replacing specific devices; coordinating and using other services such as therapeutic, education, rehabilitation, and vocational; training or technical assistance to the child, family, or caregivers in the use of specific devices; and technical assistance or training for professionals or others who provide services to the child.” The paper describes training and clinical decision-making related to AT, introduces physical therapists to the quality indicators for AT and discusses how they can best be integrated into practice.
http://findarticles.com/p/articles/mi_qa3959/is_200206/ai_n9137639

Quality Indicators for Assistive Technology Services in School Settings
The QIAT Consortium leadership team
Journal of Special Education Technology (JSET) - June 2000
Early in its history, the QIAT founding group produced a thoroughly sourced academic description of its quality indicators for AT. This document provides a comprehensive historical backdrop that aids in persuading the reader of the necessity for quality indicators. Write the authors, “Though the number of special education teachers and other IEP team members with some awareness and training in assistive technology is increasing (Blackhurst, MacArthur, & Byrom, 1987), it can be surmised that the majority of the tens of thousands of individuals who serve on IEP teams still have little or no experience with assistive technology decision-making (Bowser & Reed, 1995; Todis & Walker, 1993; Zabala, 1996). Such training and support are in short supply (Blackhurst & Morse, 1996), and, when they do exist, there is considerable variance in focus and quality (Hutinger, et al., 1996). Often, it is the responsibility of individual districts to prepare team members appropriately; a task for which there are few resources.” The authors conclude, “[Our analysis] supports the idea that a problem must be identified correctly before effective solutions can be considered. A major aspect of this problem identification appears to be closely aligned to the differing perspectives, attitdes, knowledge, skills, and levels of preparedness of the many people who have a role in the consideration, development, delivery, and evaluation of assistive technology services in school settings. It is complicated by the lack of a consistent, clearly understood description of quality assistive technology services.”
http://jset.unlv.edu/15.4/Zabala/first.html

Quality Indicators for Consideration of Assistive Technology Needs
FACTS Online
Center for Community Inclusion and Disability Studies, University of Maine - Winter 2002
The University of Maine’s CCIDS lists the following six quality indicators for AT:

  1. Assistive Technology devices and services are considered for all students with disabilities regardless of type or severity of disability.
  2. The IEP team has the knowledge and skills to make informed assistive technology decisions.
  3. The IEP team uses a collaborative decision making process based on data about the student environment and tasks to determine assistive technology needs.
  4. A continuum of assistive technology devices and services is explored.
  5. Decisions regarding the need for assistive technology devices and services are made based on access to the curriculum and the student’s IEP goals and objectives.
  6. Assistive Technology devices and services are considered for all students with disabilities regardless of type or severity of disability.

http://www.ccids.umaine.edu/facts/facts6/indicators.htm

Designing Quality AT Services
By Sharon Jones, M.Ed. and Kelly Ligon, M.Ed.
Virginia Commonwealth University - 2004
The first of a series of articles aimed at improving AT in schools, this article advocates the usefulness of AT teams in designing policies and procedures around AT services, providing AT assessments and training IEP teams in the appropriate selection and use of AT materials and services. In addition, according to the authors, these teams can also be responsible for purchasing and maintaining an inventory of AT equipment, keeping up with routine maintenance and supplying training to families and service providers on the use of AT devices. The authors recommend the following initial steps toward improving AT in schools:

  • Develop a planning team
  • Conduct a system-wide assessment – including quality indicators for AT -- to evaluate how a school division is currently providing AT services and services related to referral, evaluation and IEP development
  • Develop an action plan based on the information collected with the goal of improving referral, evaluation and consideration of AT in the IEP

http://blog.vcu.edu/ttac/The%20field%20of%20assistive%20technology%20is%20growing%20by%20leaps%20and%20bounds.pdf


KNOWLEDGE NETWORK MEMBERS

Quality Indicators for Assistive Technology Consortium
The Quality Indicators for Assistive Technology Consortium (QIAT) is a nationwide grassroots group that includes hundreds of individuals who provide input into the ongoing process of identifying, disseminating, and implementing a set of widely-applicable Quality Indicators for Assistive Technology Services in school settings. These indicators can aid school districts, assistive technology service providers, consumers, universities and professional developers, and policy makers.

QIAT has a website that serves two main purposes. It provides access to the work of the QIAT Consortium in the form of Quality Indicators for Assistive Technology Services in school settings. It also provides forums for participation in the work of the consortium and engagement in collegial conversations around the work.

On its website, the QIAT Consortium makes available current and historical versions of the Indicators. These documents range from 1998 to 2005. They also have an active listserv that is open for people to join. The topics discussed on this listserv focus on various aspects of special education as they relate to the Quality Indicators.

The QIAT Consortium strives to make as much information available as possible that can help people effectively use the tool they’ve developed. They do this through their websites, listserv, resources, and presentations at conferences throughout the country.

For more information on the QIAT Consortium, please
contact:
Joy Zabala - joy@joyzabala.com
Phone: (979) 415- 4555
http://sweb.uky.edu/~jszaba0/QIAT.html

Assistive Technology Outcomes
ATRC logoWith the explosive growth of the technology field in the past few decades, choosing appropriate AT devices can be extremely challenging. There is not yet a clearly defined, reliable method for matching AT devices and services with specific individuals. As a result, AT practitioners, administrators and researchers struggle to establish methods for demonstrating that AT services and recommendations are both effective and meaningful.

Assistive Technology (AT) Outcomes is dedicated to providing information about AT and outcome measurement results. The AT Outcomes listserv and website are dedicated to the development, evaluation, and application of outcome measurement tools. These tools should help enable AT practitioners to determine the cost effectiveness of their services, to gauge the value of providing assistive technologies, and to select the best technology from an array of choices.

Both the website and listserv contain up-to-date information. Everyone’s input is welcome and the organization values the resources, experiences, and expertise participants can add to the discussion.

For more information about AT Outcomes, please contact:
Assistive Technology Outcomes
c/o Adaptive Technology Resource Centre
J.P. Robarts Library, First Floor
University of Toronto
130 St. George St.
Toronto, Ontario, Canada M5S 1A5
Phone: (416) 978-4360
Fax: (416) 971-2629
http://www.utoronto.ca/atrc/reference/atoutcomes/index.html
Email: atrc.outcomes@utoronto.ca

Knowbility
KnowbilityKnowbility is a national non-profit organization that has grown from a community collaboration that produced the first Accessibility Internet Rally in Austin, Texas. The mission of the organization is to support the independence of children and adults with disabilities by promoting the use and improving the availability of accessible information technology. They envision a world of barrier-free information technology in which children, youth, and adults with disabilities have greater options to learn, work, and fully participate as producers and consumers in the information marketplace.

Knowbility’s programs and services are designed to provide information technology solutions that help all individuals with disabilities. They help make the Internet and other technology accessible to all individuals. Some of Knowbility’s programs work to raise awareness. An example of this is their Accessible Internet Rally (AIR) program, which increases public awareness of IT’s potential for creating opportunities for people with disabilities.

Assistive Technology Strategies, Tools, Accommodations and Resources (ATSTAR) is a Knowbility program that consists of an online series of teacher training modules that work to empower each school to develop AT expertise locally. The goal is to support teams of parents, general education teachers, special education teachers, and school administrators as they learn how to assess student need for AT. ATSTAR provides tools to those who have direct daily contact with students. They also help schools move away from reliance on district level AT experts. ATSTAR provides schools with the necessary steps of building the team required by law to make AT considerations. Their method takes the team through a student centered process that may yield improved student outcomes.

The staff at Knowbility provides Accessibility Consulting Services to help organizations understand and comply with today’s accessibility standards. Also, their Accessibility Training Programs work to provide professional web developers with the training they need to build accessible websites for everyone. Finally, Knowbility’s Educational and Community Initiatives can create learning opportunities for young people with disabilities and help local communities provide wider access to IT education and training.

All of Knowbility’s programs work toward the goal of ensuring compliance with the standards that are in place for accessible information technology.

For more information about Knowbility, please contact:
Knowbility, Inc.
3925 W. Braker Lane, 3rd Floor
Austin, TX 78759
Phone: (512) 305-0310 TTY: (800) 735-2989
http://www.knowbility.org/main/
Contact: Sharron Rush, Executive Director
Email: knowbility@knowbility.org

Kentucky Education Technology Systems (KETS)
Kentucky Department of Education logoThe Kentucky Education Technology Systems (KETS) is a product of the Kentucky Education Reform Act of 1990. They have developed a Master Plan along with the KETS Implementation Plan in order to guide their work. As they have proceeded with their efforts to assure the best education possible for the students of Kentucky, they conduct surveys and develop reports to check the status of the schools, particularly relating to the technology present in the classroom.

Their Master Plan describes how technology will be used to improve teaching and learning for every Kentucky child. One of the goals of this plan is to ensure equal access to technology. KETS also wants to empower teachers and students to use technology. Finally, the plan is meant to help prepare Kentucky’s children to work in the information age.
In order to collaborate with the Kentucky Department of Education and school istricts so they can provide the necessary services, KETS uses Electronic Messaging, which provides email services for district and school personnel, students and the Kentucky Department of Education staff.

KETS has also implemented the use of the School Management System software, which is used in all of the state’s school districts. The software allows schools to maintain student and staff data for all state reporting requirements.

KETS is continually working to ensure that technology is being used in every classroom to benefit all students.

For more information on KETS, please contact:
Kentucky Education Technology Systems
7 Fountain Place
Frankfort, KY 40601
Phone: (502) 564-2020 x 441
Fax: (502) 564-4695
http://www.education.ky.gov/KDE/Administrative+Resources/Technology/default.htm
Contact: Jean McComb
Email: Jean.McComb@education.ky.gov

Kansas Statewide Technical Assistance Resource System
KSTARS logoThe purpose of the Kansas Statewide Technical Assistance Resource System (KSTARS) is to stimulate and enhance the capacity of local school districts to design, implement, and evaluate improved learning and outcomes for children and youth with disabilities.

KSTARS was implemented by the Kansas State Department of Education (KSDE) in order to build the capacity of local districts, support scientifically-based research practices and create self-sustaining efforts at the district and building levels for support to students with disabilities and their families.

KSTARS has developed a list that includes ten priority areas for the statewide project implementations. Included in this list are universally designed instruction, assessment and progress monitoring, response to intervention, recruitment and retention of special education teachers, and more.

In order to fulfill their goals, KSTAR is responsible for eight programs. These programs focus on providing technical assistance to the school systems across the state, which is available upon request. It is meant to provide professional development opportunities for schools in the areas of special education. Some of their projects also focus on monitoring the current conditions within the school system.

Project SPOT (Supporting Program Outcomes and Teachers) works to promote the improved student outcomes and to build local agency capacity. Their activities include the provision of professional development and technical assistance regarding data analysis tools, processes, and decision making as well as improved student performance, alternative assessment, evaluation, reevaluation, and eligibility determination. With the recent implementation of IDEA 2004, they are increasing their emphasis on the impact of this legislation on the school systems.

KSTARS is working to unite all of their efforts so that they can better serve the Kansas Department of Education and the schools in the state in regards to ensuring best practices in special education.

For more information on KSTARS, please contact:
Kansas Statewide Technical Assistance Resource System
c/o Kansas Department of Education
120 SE 10th Avenue
Topeka, KS 66612-1182
Phone: (785) 291-3097
http://www.kansped.org/ksde/kstars/kstars.html
Contact: Colleen Riley
Email: criley@ksde.org

Trace Research & Development Center
Trace Center logoThe Trace Research and Development Center works to prevent the barriers and capitalize on the opportunities presented by current and emerging information and telecommunication technologies, in order to create a world that is as accessible and usable as possible for all individuals.

Currently, the Center is working on ways to make standard information technologies and telecommunications systems more accessible and useable by people with disabilities. They have a section on their website dedicated to information about making various aspects of life accessible for all. These sections include consumer products, website documents, computers, telecommunications, and more. Under each of these sections, they list guidelines for making these areas accessible.

For more information on the Center, please contact:
Trace Research & Development Center
c/o University of Wisconsin-Madison
2107 Engineering Centers Building
1550 Engineering Drive
Madison, WI 53706
Phone (608) 262-6966 TTY: (608) 263-5408
Fax: (608) 262-8848
http://trace.wisc.edu/
Contact: Kate Vanderheiden
Email: info@trace.wisc.edu

Georgia Project for Assistive Technology
Georgia Project for Assistive Technology (GPAT) logoThe Georgia Project for Assistive Technology (GPAT) provides a range of AT professional development and technical support services to local school system staff, students, and their families. Their mission is to develop and enhance local expertise in AT to ensure that students with disabilities have access to the AT devices and services that they need in order to participate, progress, and achieve in their educational programs.

GPAT provides a range of technical support and professional learning services to local school system personnel and their students. These services are directed toward improving instruction through increasing the knowledge of the educators about AT devices and services. This is meant to lead to an enhancement of student achievement because they will be provided with the appropriate AT devices and services.

GPAT services include professional learning courses, student consultations, and student evaluations. They also operate a device loan program to provide AT devices to students for extended trial use periods.

In an effort to assure that best practices are in place in the school systems across the country, GPAT has developed numerous resources to assist educators and families in providing AT services to students with disabilities. These resources are organized by various process topics, which include narrative documents, PowerPoint presentations, forms, on-line videos, and web links.

For more information on GPAT, please contact:
Georgia Project for Assistive Technology
c/o Division for Exceptional Students
1870 Twin Towers East
Atlanta, GA 30334
Phone: (404) 463-3597 Fax: (404) 651-6457
http://www.gpat.org/default.htm
Contact: Kim Hartsell, Project Director
Email: khartsel@doe.k12.ga.us

 

Assistive Technology Resource Bank
Valdosta State University logoThe Assistive Technology Resource Bank (ATRB) is a source of capacity building information and multimedia resources on topics of importance to the development and provision of quality assistive technology services in schools. The ATRB is a collaborative endeavor of Valdosta State University’s Preparing Tomorrow’s Teachers to Use Technology Grant (PT3) and the Georgia Project of Assistive Technology (GPAT).

The information and resources available in the ATRB are designed to help teachers, administrators, and service providers of children birth to 5/ pre-K to 12. It is also meant to help families, caregivers and university faculty. They address each of these audience groups in different areas of their website.

The section that is devoted to children birth to age 5 contains strategies and helpful hints about how to use AT with young children with disabilities. These strategies support the family-centered care philosophy. They also stress the idea that if AT is used well during this time it can help achieve developmental outcomes that may be contained in the IFSP and IEP.

The next section is devoted to teachers, administrators and service providers. They believe that the use of technology can enable students with disabilities to participate in educational programs, meet high expectations, and reach educational goals. This section contains lesson plans, resources, legal issues, implementation strategies, tools for various tasks, and more.

The third section is directed towards families and caregivers. Here, you can find resources, legal issues and tools for tasks.

Finally, the last section is geared towards university faculty. University faculty are responsible for training future teachers and administrators. They want to offer them training in the best practices possible. Here, you will find many resources, lesson plans, and other information to be used in universities.

The Assistive Technology Resource Bank is devoted to providing information to anyone who works with students with disabilities about the best practices to use. They have split this information into sections based on the audience that that information is relevant to.

For more information on the ATRB, please contact:
http://coefaculty.valdosta.edu/spe/ATRB/
Contact: Kim Hartsell, Project Director – Georgia Project for Assistive Technology


Project Director: Jacqueline Hess
Newslettter Editor: Thomas H. Allen
Design and Distribution: Ana-Maria Gutierrez
Project Support: Annie Czapp

Family Center on Technology and Disability (FCTD)
Academy for Educational Development (AED) 1825 Connecticut Avenue, NW 7th Floor Washington, DC 20009-5721
phone: (202) 884-8068 fax: (202) 884-8441 email: fctd@aed.org
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